Get Started with Ayatickets Organizer App
General Questions
What is Ayatickets Organizer App?
Ayatickets Organizer App is a platform that allows event organizers to manage their events, track ticket sales, and reach a wider audience.
Who can use the Ayatickets Organizer App?
Event organizers, promoters, and anyone planning events can use the app to streamline ticketing and event management.
How do I sign up as an organizer?
Click on the “Sign Up” button, fill in your details, and follow the steps to create your organizer account.
Account Setup
What information do I need to provide to sign up?
You’ll need a valid email address, phone number, business details (if applicable), and a password.
Do I need a business to sign up?
No, individual organizers can also create accounts and start hosting events.
Can I use the same account for multiple events?
Yes, you can manage all your events from one account.
Security and Privacy
Is my information safe with Ayatickets?
Yes, we adhere to strict data privacy policies to protect your information.
Can I reset my password if I forget it?
Yes, click on the “Forgot Password” link on the sign-in page and follow the instructions.
How do I secure my account?
Use a strong, unique password and avoid sharing it with others.
Features and Usage
What can I do with the Ayatickets Organizer App?
You can create events, track ticket sales, generate reports, and promote your events.
Can I manage multiple organizers under one account?
Yes, you can invite team members to help manage your events.
Does Ayatickets support international events?
Yes, you can create events for audiences in different countries and accept international payments.
Payment and Transactions
What payment methods are supported?
We support Mobile Money, Bank/Credit Cards, Apple Pay, PayPal, and USSD options.
Are there any fees for signing up or creating events?
Signing up is free, but a small fee is applied per ticket sold.
How do I get paid for ticket sales?
Payments are processed and transferred directly to your preferred account.
Troubleshooting
I’m having trouble signing up. What should I do?
Ensure you’ve filled all required fields correctly and check your internet connection. If the issue persists, contact support.
I forgot my login details. What now?
Use the “Forgot Password” option or contact support to recover your account.
Why can’t I access certain features?
Some features may require verification or additional setup in your account settings.
Support
How can I contact customer support?
Use the “Contact Us” link on the app or email support@ayatickets.com for assistance.
Log a Service Desk Ticket
Visit here to log a suppor ticket
Why can’t I access certain features?
Some features may require verification or additional setup in your account settings.